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Mon - Sun 7:00 - 19:00
4 Everglade Close,Hartley, Kent DA3 7EZ
Mon - Sun 7:00 - 19:00

Damage Deposit

Damage Deposit

We know that accidents happen. We ask that you please inform us of any damage that has occurred whilst the box was under your care.

On collection of the box, we will take a £150 pre-authorised damage deposit. This will be listed as a ‘pending transaction’ on your banking app, but the money will not actually leave your account. The funds will be released by us on return of the box if no damage was sustained, and no additional charges were accrued. It can take 3 to 7 days for this to update on your banking app. We do not accept cash. 

Unlike many other self-drive-hire companies, we decided not to hold the full value of our insurance excess, which is a prohibitive £500. Instead, if you are involved in an accident that necessitates repairs greater than £150, or us claiming through insurance, we will charge you the actual amount of the repairs, up to £500, or the full amount of our excess. More information can be found in our Terms and Conditions.